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True Story: How I Took on New Employees for my Startup

by Tim Berry

Here’s a key moment in a successful bootstrapping business. This is as an answer to a question I received over my ask-me form at timberry.com. Back in 1993, Palo Alto Software had been mostly consulting with a stubborn insistence on software products that were not paying for themselves (yet). I was troubled with the risk... Read More »

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Acronyms: Does BS Stand for Business Strategy?

by Tim Berry

What do you think of when you see the acronym “BS?” Do you think of business strategy? Maybe you should. I have nothing against real business strategy. I’ve posted on strategy often here. My favorites include 3 stories your business strategy depends on and defining small business strategy. My sense of it, boiling down three... Read More »

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Strategist? No, Please; not Me

by Tim Berry

I don’t want to be a strategist. Yeah, like you, I like to be a thinker. I like analysis. And strategy sounds cool. But the term strategist is too much pomp, arrogance, a relative of using utilize instead of use, or at that point of time instead of then. What reminded me was The Difference Between a... Read More »

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Will Web Metrics Kill Professional Journalism?

by Tim Berry

The crumbling of mainstream journalism worries me. But am I just being nostalgic? Was it really that good in the past? The Portland Oregonian, one of the grand old daily newspapers they used to use an example when I was in J-school in 1971, and is still printing big paper newspapers every day, is changing... Read More »

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I’m Too Busy To Read That Book on Busyness

by Tim Berry

This interesting book review came out this morning on slate.com: In her new book, Overwhelmed: Work, Love, and Play When No One Has the Time, Washington Post reporter Brigid Schulte calls this cultural epidemic the “overwhelm,” and it will be immediately recognizable to most working adults. “Always behind and always late, with one more thing... Read More »

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What’s the Difference Between Angel Investor and VC?

by Tim Berry

I see this confusion a lot: People use the terms “venture capital,” “venture capitalist,” and “VC” to apply to any outsider investing in a startup. However, it’s really useful to draw some distinctions in this area, between three important classifications: venture capital, angel investors, and anybody else. Venture capital means big-money investment managed by professional... Read More »

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Do Customer Service People Really Want Autonomy?

by Tim Berry

Throw away the script; give your people more autonomy to identify and solve problems. — Shep Hyken (@Hyken) March 4, 2014 Not that long ago I discovered, to my dismay, that some customer support and customer service people didn’t want autonomy. I always thought, like my friend Shep Hyken suggests in the tweet above, that... Read More »

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Are you Running a LIFO Time Management Strategy? How Bad Is It?

by Tim Berry

Do you do what I do? I suspect a lot of us do. With me it’s not just what’s urgent or important, but also what’s on the screen, which window is in the forefront, and what just happened. It’s like urgent vs. important vs. recent. With a distortion filter for fun, or interesting. The title... Read More »

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Top 10 Mistakes Made by Entrepreneurs

by Tim Berry

For some really good startup advice, and lots of good reminders, here is Guy Kawasaki’s Top 10 Mistakes Made by Entrepreneurs, on YouTube, courtesy of Stanford Business. I don’t agree with everything Guy says here but I really like his being comfortable with his own opinions, and how he presents them as opinions, not fact. This... Read More »

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Infographic: Does Big Business Control the World?

by Tim Berry

The infographic here reminds me of the 1970′s movie Rollerball, in which the world was controlled by seven corporations: food, energy, entertainment, transportation, etc. It seemed at the time, when I saw it, like a reasonable guess at the future. But then there’s the change led by technology, which seems to splinter the world and allow... Read More »