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Do Your Team Members Own Their Areas?

I posted what you call management I call ownership last week on the Amex OPEN forum.  Here’s the gist of it:

… ownership might be the key to success in managing a business. I’m not talking about ownership as owning shares, stocks or percentages of a business. I’m talking about ownership as owning a job and caring about it. People who own their job care about it. They take pride in it. When their area does well, they’re proud and happy about it. And when their area does poorly, they’re worried about it.

I had two suggestions:

  1. Develop objective measures of performance
  2. Manage performance against plan

That’s on Amex OPEN if you want to read more.


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