Planning, Startups, Stories


Tim Berry on business planning, starting and growing your business, and having a life in the meantime.

You Don’t Control Your Brand. Your Customers Do.

Face it: You don’t control your brand; your customers do.

I like this simple 3-minute Jim Blasingame video explaining what he’s calling “The Age of the Customerâ„¢.” If you’re trying to run a business, you choose not to join in at your peril.

If you don’t see the video here, then use this link to the original on youtube.

  • Wise advice, I couldn’t agree more. The Internet has had a huge impact on small business.