Tim Berry mixergy interview

The Broken Spreadsheet That Birthed a Business

by Tim Berry

I thoroughly enjoyed doing this Mixergy Interview, published this week, about how I bootstrapped Palo Alto Software from zero to about $10 million annual revenues: It started one morning at 2 a.m., when I had to deliver a finished set of financials the next morning. It was 2 a.m. and I was tired and done with... Read More »

Motivating employees is case by case

New Research on How to Motivate Your Employees

by Tim Berry

How to motivate employees? According to new research, messages from on high need to be more abstract and less details. And messages from immediate supervisors need to be more concrete. Here’s the summary: In particular, they found that the right message from the right person — a concrete call to action from a leader close... Read More »

Don't tell your spouse

3 Things Never to Tell an Entrepreneur About her/his Spouse

by Tim Berry

I just read 7 Things Never to Tell Your Spouse About Business Finances, posted by Barry Molz on Amex OPEN forum. I like Barry and I like his work.  I’ve been on his podcast before and it was great. But his tone of voice in this post makes me uncomfortable. If you’re curious, compare Barry’s tone... Read More »

Heidi-Roizen-Ecorner

True Story: Don’t Compromise Your Ethics

by Tim Berry

This is Heidi Roizen talking about the old days of  Silicon Valley software startup (T/Maker), with a true story about an ethical choice she and her co-founder brother Peter made. It’s less than three minutes and it’s a perfect example of the kind of thing that happens all the time; and the choices you as... Read More »

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10 Mistakes Big Businesses Make with Small Business Owners

by Tim Berry

For several decades now I’ve been back and forth between working on and building my own business, helping others build theirs, helping people manage small business, and, occasionally, helping larger businesses understand and presumably sell to smaller businesses. So I watch and listen. And I see how big businesses try to reach the solopreneur, home... Read More »

strategist-vs-just-good

Strategist? No, Please; not Me

by Tim Berry

I don’t want to be a strategist. Yeah, like you, I like to be a thinker. I like analysis. And strategy sounds cool. But the term strategist is too much pomp, arrogance, a relative of using utilize instead of use, or at that point of time instead of then. What reminded me was The Difference Between a... Read More »

Amaze-Every-Customer-3D-High-Res-150x150

Do Customer Service People Really Want Autonomy?

by Tim Berry

Throw away the script; give your people more autonomy to identify and solve problems. — Shep Hyken (@Hyken) March 4, 2014 Not that long ago I discovered, to my dismay, that some customer support and customer service people didn’t want autonomy. I always thought, like my friend Shep Hyken suggests in the tweet above, that... Read More »

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Are you Running a LIFO Time Management Strategy? How Bad Is It?

by Tim Berry

Do you do what I do? I suspect a lot of us do. With me it’s not just what’s urgent or important, but also what’s on the screen, which window is in the forefront, and what just happened. It’s like urgent vs. important vs. recent. With a distortion filter for fun, or interesting. The title... Read More »

removed-ego

Required Reading on Business Owners Making Critical Mistakes

by Tim Berry

For a good time take a look at the answers to this question on Quora: What are some classic examples of a founder letting his or her ego get in the way of making the right decision for a company? Now yes, that’s one stellar example of a loaded question. But — loaded or not —... Read More »

TheMouse

No Let’s Not Have Meetings; Let’s Effing Do It

by Tim Berry

I love this quote: “I remember a great quote from Paul Berry, former CTO of the Huffington Post, which went something like ‘Lets have an idea on Monday. Instead of having lots of meetings about that idea, lets just effing do that idea. By Wednesday we’ll have realised the flaw and iterated … and by... Read More »